Bajiwa's Terms and Conditions — Clear & Simple

Bajiwa is an online betting and gaming platform serving users in Bangladesh and select other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between Bajiwa and its users.

By accessing our services through the Bajiwa website, mobile app, or any other channel, you agree to these Terms. If you do not agree with any part of them, you are advised to discontinue use of the platform.

• Bajiwa reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated Terms and Conditions.
• Bajiwa will notify you at your registered email address for any major account changes.
• Any disputes relating to Bajiwa will be governed by international betting laws and the rules of the relevant licensing authority.

Opening an account on Bajiwa requires meeting certain eligibility criteria. You must provide accurate and complete information at the time of registration. Providing false information may result in account termination and forfeiture of any funds held.

• Each individual may only A can open an account.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• The mobile number and email provided at registration must be verified.
• A national ID card or passport may be required for KYC (Know Your Customer) verification.
• Keeping your account password confidential is the responsibility of the user.
• If you suspect any unauthorized use of your account, contact Bajiwa support immediately.

Bajiwa periodically offers welcome bonuses, reload bonuses, cashback, and free bets. These bonuses and promotions are subject to specific wagering requirements, and bonus funds cannot be withdrawn until those requirements are met.

Each bonus offer has its own specific terms, which are clearly stated on the offer page. General bonus guidelines under Bajiwa's Terms and Conditions are outlined below:

• Bonuses may only be claimed once unless otherwise stated in the offer.
• The wagering requirement is generally 5x to 30x can go up to.
• The minimum odds required for bets placed with bonus funds are specified in each individual offer.
• Any unused bonus will be forfeited once the bonus period expires.
• Bonus claims made using multiple accounts or a VPN will be disqualified.
• Bajiwa reserves the right to make changes to its bonus program at any time.

Bajiwa supports all major mobile banking methods in Bangladesh. Deposits are typically instant, and withdrawals may take up to 24 hours to process.

• KYC verification must be completed on your account before you can make a withdrawal.
• The deposit and withdrawal methods must be the same (to prevent money laundering).
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements have been met.
• Bajiwa reserves the right to request additional verification for any suspicious transactions.

Placing bets on Bajiwa requires following certain rules. These rules ensure fair play and protect the interests of all players.

• Once a bet is confirmed, it cannot be cancelled. However, you may use the "Cash Out" feature to partially or fully withdraw your stake.
• Both pre-match odds before a game starts and in-play odds during a match are subject to change.
• If an event is cancelled, all bets placed on that event will be refunded.
• Bets placed on events involving match-fixing or any fraudulent activity will be voided.
• The maximum bet amount per account varies depending on the event and market.
• Bajiwa reserves the right to accept or refuse any bet at its sole discretion.

Bajiwa may immediately suspend or permanently close any account under the following circumstances:

• Violating any provision of these terms and conditions.
• Registering with false or misleading information.
• Operating multiple accounts.
• Abusing bonuses or promotions.
• If fraud or money laundering is suspected.
• Prolonged account inactivity (more than 12 months).

Bajiwa typically sends an email warning before closing an account. However, in cases of serious violations, an account may be closed without prior notice. Users may also request account closure at any time through support.

Bajiwa believes betting is entertainment — not an addiction. That's why responsible gaming is a key part of Bajiwa's terms and conditions. We care about the mental and financial well-being of every one of our users.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a given period.
• Session Limit: Set a time limit for how long you play in a single session.
• Self-Exclusion: You can suspend your account temporarily or permanently.
• Reality Check: You will be reminded of how long you have been playing at set intervals.

To learn more, visit our Responsible Play View page.

Bajiwa takes the protection of your personal data seriously. Our full privacy policy is detailed on a separate page, but the key points are summarized here:

• Your personal information is never sold to third parties.
• Payment information is secured with SSL encryption.
• Your betting history is visible only to you and Bajiwa.
• Information may be shared with regulatory authorities where required by law.

Read the full policy Privacy Policy View page.

For any dispute or complaint involving Bajiwa, please contact our customer support team first. We make every effort to resolve issues within 48 hours.

1. Step 1: Send a detailed complaint to support@bajiwa.com.
2. Step 2: Speak directly with our support team via live chat.
3. Step Three: If unresolved, you may escalate the matter to Bajiwa's licensing authority.

Bajiwa reserves the right to partially or fully amend these Terms and Conditions at any time. When changes are made, Bajiwa will follow the process outlined below:

• Updated terms will be published on the website and the "Last Updated" date will be revised accordingly.
• For significant changes, users will be notified via their registered email and in-app notifications.
• Continued use of the platform following any changes will be considered acceptance of the updated Terms and Conditions.
• Users have the right to request account closure if they do not agree to the updated Terms.