Bajiwa's Privacy Policy — Your Data, Your Control

When you create an account and use our services at Bajiwa, we collect certain necessary information. This collection is carried out in a fully secure and transparent manner under our Privacy Policy.

Bajiwa collects information in a number of ways. Keeping you informed about each method is an integral part of our Privacy Policy.

• Registration Form: Information you provide directly when creating your account.
• KYC Verification Process: Documents uploaded during identity and address verification.
• Transaction Records: Automatic records of deposits, withdrawals, and betting activity.
• Cookies & Tracking Technologies: For analyzing website usage and experience.
• Customer Support Contact: Records of communication via live chat, email, or phone.
• Mobile App: Device and location information while using the app (if permission is granted).

Bajiwa uses your information only for specific, legitimate purposes. The key purposes for which your data is used, as outlined in our Privacy Policy, are detailed below:

• Account Management: To support registration, login, and account security.
• Transaction Processing: To process deposits and withdrawals quickly and securely.
• Legal Compliance: To comply with KYC and AML (Anti-Money Laundering) regulations.
• Personalized Experience: To suggest games and offers tailored to your preferences.
• Promotional Communications: To notify you of bonuses, offers, and updates (with your consent).
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance platform performance and user experience.
• Customer Support: To resolve your complaints and issues promptly.

Bajiwa never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances. Our Privacy Policy addresses this with complete transparency.

Bajiwa uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. In accordance with our Privacy Policy, we use the following types of cookies:

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the website to stop working.

Bajiwa follows the highest industry standards to protect your personal information. Our Privacy Policy ensures your data is properly safeguarded at every level.

• 256-bit SSL Encryption: All data transmissions occur through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: An advanced firewall system is active around the clock.
• Real-Time Fraud Detection: AI-powered fraud detection system.
• Regular Security Audits: Independent security experts conduct regular audits.
• Limited Access: Only authorized personnel may access data on a need-to-know basis.
• Data Backup: Regular encrypted backups are maintained on secure servers.

Under Bajiwa's privacy policy, you have several important rights regarding your personal data. Make sure you're aware of them:

To exercise these rights support@bajiwa.comEmail us at. We'll respond within 30 days.

Bajiwa does not retain your information longer than necessary. In accordance with our Privacy Policy, different categories of data are kept for defined periods:

• Account Information: For as long as your account remains active and for a minimum of 5 years after closure.
• Transaction Records: Minimum 7 years, in compliance with AML regulations.
• KYC Documents: 5 years from the date of verification.
• Customer Service Records: 3 years from the date of last contact.
• Cookie Data: 30 days to 2 years (depending on cookie type).
• Marketing Preferences: Until consent is withdrawn.

Bajiwa's platform integrates certain third-party services that support our operations. Each of these services has its own Privacy Policy and operates in alignment with Bajiwa's privacy standards.

• Payment Gateway: bKash, Nagad, Rocket, and other payment partners.
• KYC Service Provider: Specialist agency for identity verification.
• Cloud Storage: Encrypted cloud services for secure data storage.
• Analytics Services: For monitoring website performance.

Bajiwa ensures that all third parties operate under strict data protection agreements and are not permitted to use your information for their own purposes.

Bajiwa may update this privacy policy when necessary. For any changes, we will follow the process outlined below:

• Updated policies will be published on the website, and the "Last Updated" date at the top of the page will reflect the change.
• You will be notified by email at your registered address in the event of significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You have every right to request account closure if you do not agree to an updated policy.

If you have any questions or complaints about our Privacy Policy, or wish to exercise your rights, please get in touch with us:

Our customer support team is available 24/7, every day of the week. Any privacy-related concerns are taken with the utmost seriousness.